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Im studying for my Hospitality class and

Im studying for my Hospitality class and need an explanation. For this assignment, you will need to specify what you will do with the AI or robotics that is unique to your property. The first section will ask you for specific changes to policies and procedures. Think about how these changes can create a competitive advantage. Also, think about how this change will create added value. Then, you are asked to determine how success will be measured. You will be asked which ratios will be measure your successful implementation. Think about using financial ratios that will measure your anticipated changes. For example, if you are using a new AI to take inventory in the 24-hour café, then you would want to include a ratio to measure inventory. If you are replacing employees with the AI or robotics, then you want to use a ratio that will measure if this effectively reduces expenses. Added Value: What will you do to create added value for your customers? Create a new type of service for your customers that will create added value for them. This section should include: What is your creative idea? How will this create added value? Will this be a temporary change or a permanent one? If temporary, when will this offer end?

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